ordering
How do I place an order?
Please refer to the ordering process section for more information.
Is a deposit required?
A 50% deposit is required once your order is placed and before work begins on your project. Once I receive your order, an invoice will be sent to you within 1-2 business days with details on how to submit your deposit.
When is payment due?
The 50% deposit is required before work begins on the project. The remaining balance will be invoiced to you once the project is completed and is due before your order is picked up or shipped.
What forms of payment do you accept?
I accept money orders as well as payments via PayPal.
wedding invitations
Am I able to change the colour and font on the invitation?
Yes! All the invitations shown on this site are custom printed, and I can change the colour, font, paper, ribbon, or wording to fit your needs. I can customize just about anything and work with you to create a unique design that reflects your event. If you have a specific colour in mind, please contact me to make sure it is available. Pricing may vary depending on the customizations chosen, but rest assured that all of this information will be provided to you up front.
How do I order a custom design?
Please refer to the custom ordering section for more information.
Are samples available?
At this time, no samples are available.
When should I order my invitations?
I recommend ordering your invitations 2-3 months before your desired mailing date. Please contact me if you have any concerns about this timeline.
How many invitations should I order?
I recommend ordering 10-15 extra invitation sets to account for last minute guests, invitations lost in the mail, and keepsakes for yourself.
How long will it take to receive my invitations?
Printing and production can take anywhere from 2-6 weeks from when proofs are approved,and varies depending upon the invitation style and the amount of assembly required.
When should I mail my invitations?
For wedding invitations, it is recommended that you mail your invitations 6-8 weeks before your wedding date. For a destination wedding, 10-12 weeks before wedding date. If your guests are located overseas, try to give an extra 2 weeks on top of the time listed here to allow for them to receive their invitation and mail their RSVP back to you.
Do the invitations come assembled?
Yes, all invitations come fully assembled and ready to mail to your guests.
Do you have a minimum order?
No, I do not have a minimum order requirement.
Do I have to order in certain increments?
No, you do not have to order in certain increments. You can order the exact number of invitations you need.
Do you provide invitations in other languages?
Although no translation service is available, I am willing to print in any language you need. Please allow additional time as the proofing can take longer than usual.
Can I order other stationery pieces?
Yes! I am happy to create stationery items such as place cards, thank you cards, programs, menus, etc. to coordinate with your wedding invitation.
shipping
How much is shipping?
Shipping is calculated after the completion of each order and depends on the size and weight of the shipment itself as well as its destination. All shipping costs you pay are the actual charges that incur to ship your order.
How long does shipping take?
Shipping times depend on where you are located and what shipping option you prefer. Based on the address you provide, I can offer you different shipping options to choose from depending on your budget and how quickly you would like to receive the order.
Do you offer local pick-ups?
If you are in the Ottawa area, we can arrange a meeting for you to pick-up your products to avoid shipping costs.